23takabet Terms and Conditions

These terms and conditions ("Terms") apply to the 23takabet platform and all of its services. By visiting the website, creating an account, or using any service, you are considered to have fully accepted these Terms.

23takabet is an online gaming and betting platform that offers slots, live casino, cricket betting, and a range of other entertainment gaming experiences for users in Bangladesh. It is important to read and understand these Terms fully before using our platform.

If you disagree with any part of these Terms, please refrain from using our platform. In the event of changes to the Terms, we will post a notice on the platform, and your continued use after the updated Terms are published will be considered acceptance of those changes.

2.1 Registration Eligibility

To open an account on 23takabet, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be located in a jurisdiction where online gaming is legal.
• Only one account per person is allowed — multiple accounts under the same person are strictly prohibited.
• All information provided at the time of account registration must be true, accurate, and complete.
• Account registration through robots, automated software, or third parties is not permitted.

2.2 Identity Verification (KYC)

To ensure the security and integrity of our platform, 23takabet reserves the right to verify a user's identity at any time. This may include:

• Providing a government-issued ID (national ID card, passport, etc.).
• Submitting proof of address (utility bill, bank statement, etc.).
• Providing proof of ownership of the payment method.

We reserve the right to restrict withdrawals or certain services until the verification process is complete. In the event of false information, the account will be closed immediately and the balance may be forfeited.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for any activity carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.

3.1 Welcome Bonus

23takabet offers an attractive welcome bonus for new members: a 100% bonus on the first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 gives you a ৳1,000 bonus, making ৳2,000 available to play with in total.

The wagering requirement for this bonus is 25 times. That means you must wager 25 times the bonus amount before it can be withdrawn.

3.2 General Bonus Terms

• Each bonus offer has its own validity period and conditions — please read the specific terms before accepting an offer.
• A bonus can only be claimed once per household, per device, or per IP address.
• Bonuses are for personal use only; transferring bonus funds is strictly prohibited.
• 23takabet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If evidence of bonus abuse is found, we reserve the right to close the account and forfeit the bonus.

3.3 VIP Program

The 23takabet VIP program has 5 tiers. Each tier comes with a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

It is possible to move up to a higher tier by staying regularly active. Full details of VIP benefits are subject to change.

4.1 Deposit Terms

23takabet currently supports transactions via bKash, Nagad, Rocket, and Upay. The minimum deposit amount for all payment methods is ৳100.

• You must only use a payment account registered in your own name.
• Deposits through third parties are prohibited and constitute a violation of our anti-money laundering policy.
• Deposit processing is generally instant, but delays may occur due to technical reasons.
• Gambling with credit card funds or borrowed money is irresponsible behaviour — please avoid it.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Successful withdrawals are generally completed within 1 hour.

• Identity verification may be mandatory before a withdrawal request is processed.
• Withdrawals may be restricted until the wagering requirement on a bonus has been met.
• Withdrawals may be delayed while an active investigation or verification process is underway.
• Withdrawals will only be processed to the same payment method used for the original deposit.

4.3 Anti-Money Laundering

23takabet follows a strict policy against money laundering and illegal financing activities. If a suspicious transaction is identified, we reserve the right to notify the relevant authorities and suspend the account.

5.1 General Betting Rules

The following rules must be followed when betting and gaming on 23takabet:

• Once a bet has been confirmed, the amount cannot be changed or cancelled.
• 23takabet reserves the right to correct any incorrect odds or payouts issued due to a technical error.
• Arbitrage betting that combines multiple accounts or methods on the same event is prohibited.
• The use of automated betting software or bots is strictly prohibited.

5.2 Cricket Betting

Cricket betting is available on BPL, IPL, T20 World Cup, ICC tournaments, and international matches. If a match is cancelled or left unresolved, the bet amount is generally refunded, though different rules may apply to specific markets.

If match fixing or any form of sports manipulation is suspected, we reserve the right to suspend or cancel the relevant market.

5.3 Slots and Casino Games

Our slots and casino games operate in a secure and fair manner. Each outcome is determined fairly using Random Number Generator (RNG) technology. Game providers' own rules apply and the relevant rules can be found within each game.

5.4 Prohibited Activities

The following activities are strictly prohibited on 23takabet:

• Exploiting technical errors or vulnerabilities in the platform.
• Using another user's account or influencing their bets.
• Using software or techniques to influence the outcome of any game.
• Inappropriate contact with staff for personal gain or attempting to offer bribes.
• Participating in any scam, fraud, or other illegal activity.

All content on the 23takabet website — logos, designs, text, graphics, software, and other elements — is covered by the intellectual property rights of 23takabet or its licensors. Copying, modifying, distributing, or using this content for commercial purposes without prior written permission is prohibited.

The "23takabet" brand name is a registered trademark. Any unauthorized use may result in legal action. The intellectual property of third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, etc.) belongs to them respectively.

The protection of your personal information is very important to us. We keep your information secure using SSL encryption and other modern security technologies. Full details of how your information is collected, used, and stored can be found in our Privacy Policy.

We never sell your personal information to third parties. However, information may be provided when required by law or upon request from authorities.

8.1 Service Availability

23takabet strives to provide uninterrupted service, but the service may be temporarily disrupted due to technical issues, maintenance, or other reasons. 23takabet is not responsible for any loss caused by such disruptions.

8.2 Third-Party Services

Our platform uses software from third-party game providers and payment service providers. 23takabet is not fully responsible for any errors or disruptions in these services.

8.3 Betting Decisions

Any betting or gaming decision is entirely your own. 23takabet is not liable in any way for financial losses or funds lost. Gaming is an entertainment activity — never bet beyond your means.

9.1 Closure by 23takabet

23takabet may suspend or permanently close your account in the following circumstances:

• Any violation of these Terms.
• Suspicion of fraudulent or deceptive activity.
• Providing a false identity or information.
• Operating multiple accounts.
• Misconduct toward staff.
• Bonus abuse or attempting to gain unfair advantages.

9.2 Closure by the User

You may close your account at any time by contacting our support team. You will be given the opportunity to withdraw any outstanding balance before the account is closed, but if the wagering requirement on a bonus has not been completed, the bonus funds will be forfeited.

As part of responsible gaming, visit our Responsible Gaming page for self-exclusion or to set limits.

23takabet believes in responsible gaming. We encourage all users to enjoy entertainment in a healthy and controlled way. Monitor your gaming habits and seek help if needed.

If you feel that gaming is having a negative impact on your life, please contact us. We are able to provide various forms of support including deposit limits, betting limits, or temporary self-exclusion.

For more information, visit our Responsible Gaming page. Remember: gaming is for entertainment, not as a source of income.

11.1 Complaints Process

If you have an objection or complaint, please first contact us via our 24/7 live chat or email. We take all complaints seriously and aim to provide a prompt resolution.

After a complaint is submitted, we will conduct an investigation and try to find a solution acceptable to both parties.

11.2 Final Decision

On matters relating to technical issues, game outcomes, or security, the decision of 23takabet will be considered final. However, for disputes involving financial transactions, we will always aim for a fair and transparent resolution.

12.1 Changes to Terms

23takabet reserves the right to modify these Terms at any time. For significant changes, we will post a notice on the platform or send a notification to the registered email address. Continued use of the platform after the updated Terms are published will be considered acceptance of the changes.

Check this page regularly to stay informed about the latest Terms.

12.2 Contact

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat: Always available on our platform.
• Email: [email protected]

Our team is able to provide support in Bengali and is always ready to answer any of your questions.